Skip to content 350 Million Indicator Direction Down Indicator Direction Left Indicator Direction Right Indicator Indicator of 75+ Years of Service Blogging Indicator Calculator Indicator Direction Down Indicator Direction Left Indicator Direction Right Indicator Direction Up Indicator Checkmark Icon Church or Ministry Indicator Close Icon Consultant Indicator Credit Card Illustration Direction Left Indicator Direction Right Indicator Download Indicator Ebook Indicator Email Indicator Facebook Logo Graph Indicator Item List Indicator Growth Indicator Construction Hammer Icon Heart Icon Help Center Indicator Visual representation of "How it Works" Insurance Icon Life Insurance Indicator Linkedin Indicator Secure Lock Indicator Management Indicator Location Indicator Ministry Indicator More Income Indicator Extended Content Indicator Download PDF Form Indicator Personal Lines Insurance Icon Contact by Phone Icon Fax Number Indicator Contact Hotline by Phone Icon Contact by Phone Icon Planned Giving indicator Play Media Icon Premium Rate Indicator Retirement Indicator Search Icon Short term insurance indicator Indicator of stewardship of over 8 billion dollars in assets Tax Planning Indicator Team Indicator Transition Indicator Twitter Link Indicator View Content Indicator Webinar Indicator YouTube Link Indicator Assembly of God Financial Solutions
Background visual displaying hands holding representing togetherness

Report a Claim

In the event of a claim, suit, or loss under your Policy, contact your agent or broker. To report a claim, occurrence, accident, suit, loss, or injury to us, in accordance with and as provided in the respective coverage parts of your Policy, please use any of the following methods, and please provide the information listed below, as well as any information your Policy requires:

This email address is to be used for new claim reporting only.


(800) 433-0385 (Business Hours)
(800) 523-9254 (After Business Hours)


(877) 395-0131 (Toll Free)
(302) 476-7524 (Local)



ACE North American Claims
P.O. Box 5122
Scranton, PA 18505-0554

Please be sure to include the following information, in addition to any specific information required by the applicable coverage part:

  • Policy holder name
  • Policy number
  • Type of loss
  • Date of event
  • Description of loss
  • Insured contact name and details (phone, email, etc.)
  • Third party contact name and details (phone, email, etc.)
  • Any other pertinent information available
Subscribe to our newsletter